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Have a strategy when key employees are let go

By Jeff C. Leffew, Founder and President

A new client recently told our CEO, Mike Yoder, in a sales meeting, “I just let go my key manager and now I need a ‘buffer’ between my staff and me. Can Servant HR do that?” This owner has a unique personality that requires someone in the middle to be the buffer or “translator” between him and his staff. He did not want to bring in another manager until he could get a better grip on his staffing needs. In the meantime, he knew he needed a better HR solution than what he currently had, which was managing multiple vendors in a non-core, yet critical, area of his business.

This client took a chance that we could be both buffer and advisor. As a result, we became a key liaison between him and his staff. In addition, since this business owner didn’t have the time or expertise to handle employment issues such as payroll, benefits administration, and human resources, we were able to alleviate this headache as well. He can now rest assured that someone else is handling these tasks.

If employers are preparing to let key employees go, they need a strategy. This plan should include, at the least, guidance for letting the employee go and steps to ensure his or responsibilities will be handled until more permanent measures can be put into place. They should also have an internal and external communication plan for relaying the news to staff and clients or customers, and all the necessary documentation for a smooth exit. That’s the tip of the iceberg. If you are preparing to make staff changes and need help, please call us.

We wanna hold your hand

By Michael Yoder, Chief Executive Officer

The first quarter of a new calendar year is always an amazing one for an employer. Just like a New Year’s Resolution, it seems like so much begins anew. By now, you have finished up your W2s and OSHA injury reports. New hire reporting is in full swing and new federal and state forms are available. The first quarter is also the restart of FUTA and SUTA charges. It’s a lot to take care of when you’re also trying to go about your “regular” business.

The first quarter is also a good time to take stock of what you have learned from last year. What have you learned from the processes you have in place related to benefits, payroll or tax filing? How can next year’s paperwork and tax filing be handled more easily? How can you refine your process to make things better? Reflecting on each quarter and really getting organized so that you’re prepared for what’s around the corner is really the best way to effectively handle all of your HR responsibilities and obligations.

For our clients, the answer to these questions of process and best practices is to let us handle it for them. Human resources can be a never-ending world of change. That is where Servant HR thrives. We do all of this “stuff” for more than 50 different employers — who then have the “freedom to focus” on getting their new sales or production year off to a great start. As one of our long-term clients says: “It’s done!” You don’t have to do it on your own. We wanna hold your hand! Please contact me directly if you have any questions.

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